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Since our humble beginnings in December of 1967, Volkswagen of Richmond has consistently put customer experience as our #1 priority. Thanks to our award-winning Team and dedication to excellence, we’ve been a member of the Wolfsburg Crest Club for a number of years. This is a prestigious award bestowed by Volkswagen Canada and awarded to Volkswagen dealers that show outstanding excellence in the areas of overall customer satisfaction, customer loyalty & retention, and sales volume.
Our story started back in 1967 when Gary Cowell, our founder, first opened his converted eight service bay dealership on December 1. He had four employees, and was the first car dealership in Richmond! By 1972, Volkswagen of Richmond had outgrown the original space and so we purchased the property next door to build a brand-new location that housed not only Volkswagen but also the Audi brand that we had recently acquired. Later in 1985, we helped co-found the Richmond Auto Mall and relocated the store to our current location (it has had an upgrade or two since then). What’s next? Plans are underway to build a brand new Volkswagen of Richmond building in the Richmond Auto Mall to further support our customers, and make room for the exciting new electric vehicle lineup.
“The fostering of our dealerships’ value and culture. We have such a wonderful team of people who believe in the products that we sell and the services that we offer. Happy Staff equals happy customers. It is ingrained in our culture.”
– Gary Cowell
Volkswagen of Richmond is a proud member of Go Auto, the largest automotive dealer network in Western Canada with more than 50 dealerships.
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